Privacy Policy
Last updated: 20 October 2026
This Privacy Policy explains how TideFlow Inc. ("TideFlow", "we", "us") collects, uses and protects personal data when you visit tide-flow.io (the "Website") or contact us.
1. Who we are
TideFlow Inc. is a company incorporated in the United States. For any privacy question or request, contact us at contact@tide-flow.io.
2. What data we collect
- Information you send us: when you use the contact form or email us, we receive your name, company name, email address and the content of your message.
- Technical data: our hosting and content-delivery providers automatically process limited technical data (such as IP address, browser type and request time) to deliver the Website securely and protect it from abuse.
The Website does not use advertising or analytics cookies and does not track you across other websites. Our content-delivery provider may set strictly necessary cookies to protect the Website from automated abuse; these are not used to identify you or for marketing.
In our advertising work, TideFlow does not collect or store the personal data of end users who interact with our campaigns. Any such data is collected and processed by our partners and clients under their own privacy policies.
3. How we use your data
- to respond to your enquiry and communicate with you about a potential or existing business relationship;
- to operate, maintain and secure the Website;
- to comply with our legal obligations.
We do not sell personal data and do not use the details you send through the Website for marketing without your separate consent.
4. Legal basis and consent
We process the data you send us based on your consent, given when you submit the contact form, and on our legitimate interest in responding to business enquiries. You may withdraw your consent at any time by contacting us.
5. Sharing your data
We share personal data only with service providers that help us run our business — such as website hosting, content delivery and email services — and only to the extent needed for them to provide those services. We may also disclose data where required by law or to protect our legal rights.
6. International transfers
Our service providers may process data in countries other than your own. Where this happens, we take reasonable steps to ensure the data remains appropriately protected.
7. How long we keep data
We keep enquiry data for as long as needed to respond and maintain our business relationship, and no longer than required for business or legal purposes. After that, we delete or anonymise it.
8. Security
We use reasonable technical and organisational measures to protect personal data, including encrypted (HTTPS) connections to the Website.
9. Your rights
You may ask us to access, correct or delete the personal data we hold about you, or withdraw your consent to its use. Depending on where you live — for example in the European Economic Area, the United Kingdom or California — you may have additional rights under local law, including the right to lodge a complaint with a data protection authority. To make a request, email contact@tide-flow.io.
10. Children
The Website is intended for business users and is not directed at children. We do not knowingly collect personal data from anyone under 16. If you believe a child has sent us personal data, contact us and we will delete it.
11. Changes to this policy
We may update this Privacy Policy from time to time. The latest version will always be available on this page, with the date of the last update shown above.